Indigenous Tunes Support

How can we help?

Find answers about music distribution, releases, royalties, publishing, AI music, radio promotion and your Indigenous Tunes services.

Quick access

Popular Help

Start with common distribution and account questions.

Knowledge base

Browse help by topic

Public, product-focused guidance organised around the Indigenous Tunes music journey.

Getting Started

Accounts, plans, first releases and the Artist Platform.

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Music Distribution

Delivery, release types, territories, updates and takedowns.

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Release Requirements

Audio, artwork, metadata, contributors and identifiers.

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Plans & Pricing

No-upfront and annual distribution routes for artists and labels.

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Royalties & Payouts

Royalty structures, reporting and payout-related guidance.

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Stores & Platforms

Global music destinations, availability and service-specific rules.

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Record Labels

Multi-artist accounts, label plans and catalogue management.

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AI Music Distribution

Commercial rights, AI-assisted music, cloning and DSP rules.

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Catalogue Transfers

Identifiers, metadata continuity and careful replacement delivery.

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Publishing & Rights

Distribution, compositions, masters and South African publishing and rights-registration assistance.

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Sync Licensing

Eligibility, rights, submissions and realistic placement expectations.

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Radio Promotion

Submission preparation, station selection and airplay decisions.

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Artist Services

Recording, post-production, development and telecom services.

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Account & Login

Artist Platform access, Client Portal and account support routes.

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Copyright, Takedowns & Disputes

Architecture for complaints, disputes and unauthorised releases.

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Policies & Legal

Website, distribution, service, rights and data-protection policies.

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Troubleshooting

General help for release, account, upload and metadata issues.

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Support Centre

Public self-service help.

Use Support for tasks, requirements, troubleshooting and product guidance.

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Resources

Education and industry guidance.

Use Resources for longer guides, insights and music-business learning.

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Artist Platform

Accounts, releases and catalogues.

Create and manage distribution activity on the established platform.

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Client Portal

Private account assistance.

Existing customers can request account-specific help without sharing sensitive details publicly.

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Still need help?

If you couldn't find the answer you need, our support team can assist.

Existing customers should use the Client Portal for private account and service support.

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